PATIENT ACCESS – UNAVAILABLE

ONLINE ACCESS IMPORTANT NOTICE

Dear Patient,

It has been brought to our attention that on-line prescription ordering systems used by this practice are not working correctly and are making it difficult for dispensing patients to continue to use the practice dispensary.

Difficulties using the service may result in patients inadvertently nominating a pharmacy to dispense their prescriptions.

The suppliers of these systems are aware of the problem and are working to address them. However, while this process is underway, we have disabled the repeat prescription online access facility and we ask that you  either call into the practice to drop your repeat prescription in or phone the dispensary on their direct line in order that they can deal with your request.

Necton Dispensary              01760 441501

Swaffham Dispensary        01760 720039

Please can you call to order repeat prescriptions after 14.30pm.

This is a national problem and it will have an impact on the dispensary at the practice.

The dispensary is an important part of the services we are able to provide at the practice and without this income the practice will be affected.

Should you have any other queries with regard to this please do not hesitate to call us.

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Christmas Holiday Opening Hours

The Practice will be closing at 18.30pm on Friday 22nd December and will remain closed until 08.30am on Wednesday 27th December.  We will also be closed on Monday 1st January 2018.

If you require urgent medical assistance during this period, please call 111.

If you have a life threatening condition, such as chest pain or shortness of breath, please call 999.

There are various pharmacies open in our locality over the Christmas and New Year period, should you require urgent mediation.

We would like to wish all our patients a very Happy Christmas and New Year.

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Change in Dispensary opening hours.

Due to continually increasing patient numbers, prescription requests and the extra workload this is placing on our dispensers we have taken the decision to make a change to our Swaffham dispensary opening hours.

As of the 2nd January 2018, the Swaffham Dispensary will be closed for lunch at 12.30pm re-opening at 14.30 pm.

We apologise for any inconvenience this may cause.

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Improved patient access survey

As part of the GP Forward View, we are required to consult locally regarding our patient’s opinions and likely take up of improved access to Primary Care services.

An online survey has been developed by the West Norfolk CCG, and it is available for all patients to complete.

Help to improve the services available to you by taking the time to complete the survey.

Link below

http://www.smartsurvey.co.uk/s/improved_access_for_patients_NW_STP/

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Student Paramedics

If you are coming into the practice over the next couple of weeks you may notice that we have student Paramedics observing during clinic.

We are really pleased to have two Year 3 students from the UEA doing their Primary Care placement with us.

Paramedics face a wide range of situations which require them to calmly and competently identify, communicate and administer emergency care in order to save lives.

The students undertake various placements during their training and having them in surgery gives them an essential insight into how a GP Practice works, observing other practitioners helps them to develop good consultation, examination, assessment, history taking skills and highlights how we can all work together to provide outstanding patient care.

 

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Book your Flu Vaccination.

There is still plenty of time to get your Flu Vaccination.

If you have not already had your injection and are eligible, please contact the surgery to make an appointment.

 

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Sat Flu clinic – 16th Sept 2017

Our first Saturday Flu clinic was a success.

We ‘jabbed’ over 350 patients and raised over £130.00 for the West Norfolk Carers from donations during our coffee morning.

The Friends of Plowright added an extra £100.00 to this from the practice book sales. Giving a total donation to WNC of just over £230.00.

A big THANK YOU to our patient group members who came along to help and for keeping everyone supplied with tea, coffee and cakes.

We have another Flu clinic this Saturday, there is still time to book your appointment.

The Friends of Plowright is a group open to all patients registered at the practice, if you would like to join or find out more, please call the surgery, pick up a leaflet or email Jane, our Patient group co-ordinater at : [email protected]

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Like us on Facebook !

Please like our ‘Facebook’ page .  Helping to keep you up to date, provide useful advice, support and information about our practice and services available to you.

Facebook – Plowright Medical Centre

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Building Works Update

Thank you to all our patients for your co-operation whilst the building works are being completed to the front of the practice.  The outside is now all finished, with just a few finishing touches required.  We have also reclaimed a few more car parking spaces and the cycle store is now accessible.

Work has now commenced on the inside. The toilet and baby change facility are being re-fitted and decorated and on schedule to finish at the end of September.  The building team have been doing a fantastic job and kept disruption to a minimum.  Thank you for your patience whilst these essential repairs are carried out.

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Family Action support for ADHD & Autism

Do you or anyone you know suffer with Autism or ADHD?

Family Action and Contact A Family are holding free information sessions covering a range of topics around the subject of Autism and ADHD.

Upcoming sessions include: 
Sleep; 19th September, 10am-12pm
Coping, Support, and Managing Stress; 17th October, 10am-12pm Getting out and about, Having Fun, and Supporting Behaviour; 21st November, 10am-12pm

All sessions are held at : The Regency Room, Swaffham Assembly Rooms, Market Place, Swaffham, PE37 7AB

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