Feeling Unwell


Sometimes you do not need to visit the GP Surgery, there are other services available to patients.

NHS-111-logo-vertical-with-text-medium-size-jpegTelephone NHS 111‘Call NHS 111 when its less urgent than 999′

This is a free NHS telephone number (from both landlines and mobile phones) which you can call 24 hours a day, 7 days a week, 365 days a year.  Confidential health advice and information.  You should use it when:

You need medical help fast but it’s not a 999 emergency

You think you need to go to A&E or need another NHS urgent care service

You don’t know who to call or you don’t have a GP to call

You need health information or reassurance about what to do nextYour GP surgery is closed and you need advice on a medical matter   www.nhs.uk/111


PharmacyYou can visit any pharmacist when you have a common health problem that does not require being seen by a doctor or nurse.  
They can provide advice on common illnesses such as coughs and colds, including the best medicine to treat them. Your nearest pharmacies are:

  • Boots Tel: 01760 72120     37 Market Place, Swaffham.  PE37 7LA
  • The Co-operative Pharmacy : Tel: 01760 721216    38 Market Place, Swaffham. PE37 7QH
  • Total Health Pharmacy. Tel: 01953 881157  14 Gregor Shanks Way,  Watton.  IP25 6FA
  • (Open Until 11:00pm Mon-Fri / 8:30pm Sat –Sun)

Find a pharmacy near you. www.nhs.uk


Norwich Practices’ Health and Walk In Centre
NOW AT ROUEN ROAD, NORWICHThe Timberhill Walk-In Centre and the GP service for registered patients has relocated to Rouen House, on Rouen Road.

The NHS Walk In Service may be accessed, without charge, by anyone entitled to NHS Services whether registered with us, another practice or not NHS registered at all. Foreign visitors to the UK can also be seen but there may be a charge. Full information is available in our Visitors Leaflet. To use the service you may simply walk in any time we are open. You will be booked onto the Walk In waiting list and will be seen in turn.

The main services we offer on a walk in basis are:

• Blood pressure checks
• Coughs, colds and flu-like symptoms
• Information on staying healthy and health promotion
• Minor cuts and wounds – dressings and care
• Muscle and joint injuries – strains and sprains
• Skin complaints – rashes, sunburn and headlice
• Stomach ache, indigestion, constipation, vomiting and diarrhoea
• Support for stopping smoking
• Treatment of minor infections
• Women’s health problems, thrush and menstrual advice

Prescriptions are given for appropriate medication for these problems.

8am to 8pm, 7 days a week for when you can’t get to the GP Surgery. Tel   01603 677500.



MIUCromer Minor Injuries Unit

Cromer’s Minor Injuries Unit (MIU) is run by experienced emergency nurse practitioners who can independently see and treat all forms of minor injury.

The MIU can see patients over 1 year old with:

·                     Minor head injuries (with no loss of consciousness)

·                     Simple wounds – Simple eye conditions, foreign body, corneal abrasions, arc eye

·                     Minor burns

·                     Soft tissue injury – bites and stings with no associated complications or acute reaction

·                     Simple fractures

Cromer and District Hospital, Mill Road, Cromer, Norfolk, NR27 0BQ

Tel: 01603 646200


A&ETelephone 999 A&E departments should only be used in a critical or life-threatening situation.   They provide immediate emergency care for people who show symptoms of serious illness or are badly injured such as:

·                     Unconsciousness

·                     Heavy blood loss

·                     A deep wound or stab

·                     A suspected heart attack or stroke

·                     Difficulty breathing

·                     Severe burns

·                     Severe allergic reaction

·                     Suspected broken bones

Your nearest A&E departments are at;

Norfolk & Norwich University Hospital,

Colney Lane, Norwich, NR4 7UY
01603 286286

The Queen Elizabeth Hospital, 

Gayton Road, Kings Lynn.PE30 4ET

01553 613613