Dispensary

Dispensary

Our dispensary offers a complete dispensing service. Government regulations allow only patients who live more than a mile from a chemist to have their prescriptions dispensed from the medical centre/surgery. Non-dispensing patients may elect to collect their prescriptions or preferably to have their prescriptions sent direct to a chemist of their choice (Boots, Well Pharmacy or Universal) for collection at a convenient time.

Our branch Surgery at Necton dispenses to all its patients.

Queries

Our dispensers can answer many of your questions about your medication and will always endeavour to help you. Sometimes the dispenser may need to discuss the query with a doctor, if this is the case they will inform you of this and explain when a comprehensive reply will be available for you.

We do not sell over-the-counter medicines, if you require products that can be bought over-the-counter, please check with a local pharmacy.

Ordering of drugs

Any medication prescribed by the doctor in clinic for a dispensing patient will be put through immediately, we keep as many of the common drugs in stock as possible but sometimes we may have to order items especially for you, our dispensers will inform you when these will be available and if there is likely to be a delay.

Do you need any extra help?

If you need extra help regarding your medication please ask a dispenser for further information as we are always willing to provide assistance if we can.

Repeat Prescriptions

Please allow two working days for repeat prescriptions. Requests for repeat prescriptions can be made by:

  • By telephoning the dispensary during our opening times using the direct dial numbers.
  • By ticking the boxes against the item required on the repeat prescription slip and placing the repeat prescription request in the red ‘Repeat Prescription’ box in the surgeries.
  • By posting your request to the surgery.
  • Online – Users will need to complete a simple registration in order to access the service.

Please make a note of your review date (found at the bottom of your repeat prescription slip) and remember to make an appointment to see your usual doctor to ensure continuity of medication.